Sales Conditions

General Sales Conditions

AGLA s.r.l.s.

General Sales Conditions (GSC) for purchases made on-line on website: www.agla.it

AGLA srls-Via dei Templari, 1C-37069 Villafranca di Verona VR P.IVA e C.F. 04406590234 -Reg. imprese VR-417792 e-mail: clienti@agla.it invites the users to view the present General Sales Conditions (GSC) which governs the purchase of the products and the managing of the orders made on the web-site.

On the www.agla.it web-site AGLA srls products are offered on sale, "made with the AGLA brand".

1. Conclusion of the contract and the product delivery

1.1
Each order made on www.agla.it involves the conclusion of a trade contract in the italian language. When the order  has an AGLA product as a subject, only one contract is to be concluded between the buyer and
AGLA srls-Via dei Templari,1C-37069 Villafranca di Verona VR P.IVA e C.F. 04406590234 - Reg. imprese VR-417792

1.2 By clicking key "Purchase" the client makes a binding order regarding the objects in the virtual cart. Once the order is transmitted, AGLA will send an order confirmation e-mail to the client. The trade contract is intended concluded between AGLA srls and the client when the latter receives the order confirmation. If the client does not receive any order within the indicated terms to the present art., the relative order is intended to be refused by AGLA srls and, in any case, without any effect.
The orders in relation to the ones the client opted for and anticipated payment will be delivered once AGLA srls receives the full payment of the purchase price and of the eventual delivery costs. Therefore, the client will make the payment of the price once the order confirmation is receivd and, in any case, within the 7 succeeding days.

1.3 Where the ordered products are not available for indipendent cases from the ones conducted by AGLA srls, the latter must promptly advise the client. In this case, AGLA srls will not have any obligation to deliver the ordered goods, besides the case that AGLA srls assumes the risk of supplying in relation to the products which formulates the order regarding the issue.
In any case, if the ordered products are not available AGLA srls will provide the reimbursment without delay, in the favor of the client, of any amount eventually paid.

1.4 AGLA srls will not undertake the responsibility to research and look for the non-available products, from other sources. The present disposition will also be applied to the related orders to fungible goods (of which are described only the type and the caracteristics of the products). AGLA srls is only obbligated to delivery what is available in the warehouse an of how much has been ordered to it's suppliers. AGLA srls will deliver only in the Italian territory. If the delivery time is expressed in working days, it is intended to be such as all the days including and between Monday through Friday, excluding eventual festive days.

2. Prices, delivery costs

2.1 The client must pay the published price that is found on the page of the product at the moment the order is sent. The indicated price is official and includes V.A.T.

2.2 The delivery cost is paid by AGLA srls.

3. Payment

3.1 AGLA srls accepts different payment terms of which, for indicative purposes; with credit card, through wire-transfer and Paypal. AGLA srls will reserve the right to refuse some payment terms and to ask different payment terms for determined orders. To be noticed that AGLA srls will accept only payments that come from European (UE) internal bank accounts and the client is responsible for each cost associated with the transaction.

3.2 In the case of purchases that have been made with credit card, the debit will occur at the moment of the delivery of the order.

3.3 The buyer accepts to receive the invoices and the accreditations exclusively in an electronical format.

4. Use of promotional coupons

4.1 The promotional coupons cannot be purchased, they are offered by AGLA srls in the promotional campaign stage and can be used for a period of limited validity.

4.2 The promotional coupons can be used only once in relation to a single order, within the specified validity period. It is possible that for a purchase of some products, the possibility to use the promotional coupons is excluded. The promotional coupons cannot be used for the purchase of a gift coupon. It is possible that the use of a promotional coupon is subject to a minimum purchase amount.

4.3 The value of the purchased products must be equal or higher than the value of the promotional coupon. If the amount of the promotional coupon is not sufficient to cover the value of the ordered products, the difference can be paid through one of any of the payment terms accepted of which of the preceeding art. 3 The promotional coupons are not reimbursable in cash and the credit represented on the coupon does not mature any interest. The promotional coupons will not be reimbursed if the buyer decides to give back the ordered products partially or completely.

4.4 The promotional coupons can be used only if the order is finalized, they cannot be used retroactively and cannot be transferred to a third party. Unless AGLA srls give different disposition, it is not possible to cumulate diverse promotional coupons for the same order.

4.5
If the client should use a promotional coupon in the course of the order and if the value of the full order should be less than the value of the promotional coupon caused by the recesson of the client, AGLA srls reserves, as of now, the right to invoice the original price of the goods which remains in the possession of the client.

5. Right to recess for the AGLA Products


The client has the right to recess from each order which regards the AGLA srls products, without supplying any motivations and with any declaration, provided that explicits, delivered to AGLA srls. If the client intends to give back the purchased products, the client can contact the Client Service (the contact details can be found at the end of the page) and ask for a render tag. Please always use the render tag supplied by AGLA srls, to avoid useless added costs.

6. The right to recess for the AGLA Products

Once the registration is ultimated, the Client can select one or more Products of which is intended to purchase, by inserting it in a virtual "cart", of which the content can always be viewed before forwarding the Order.

6.1 Information regarding the right to recede (ex art.49, comma 1, lett. (h) del d.lgs. n.206/2005 "Codice del Consumo")


The client has the right to recede from the contract, without indicating the reason, within 14 days. The receding period expires after 14 days starting from the day the client or a third person acquires the physical possession of the last item ordered, and this is also valid if the item is delivered to a third person appointed by the client. In the case of a contract regarding multiple goods ordered from the client in a single order and delivered separately, the expiry of the 14 days starts from the day in which the client or a third person acquires the physical possession of the last item, and this is also valid if the last item is delivered to a third person appointed by the client. 

To be able to have to right to recede, it is necessary to inform AGLA srls (AGLA srls-Via dei Templari, 1C - 37069 Villafranca di Verona VR P.IVA e C.F. 04406590234 - Reg. imprese VR-417792 e-mail: clienti@agla.it) the decision to recede from the present contract through any explicit statement in such a case (for example, with a letter sent by post,  or e-mail). For this purpose it is possible, but not mandatory, to use the standard text indicated in point 6.3. Where the client decides not to use the standard enclosed recession form, any other explicit receding from contract statement must be presented.

The fixed terms for the recession will be respected, if the client transmits it's own declaration before the expiry of the 14 day term, starting from the day the client or a third person acquires the physical possession of the last item ordered, and this is also valid if the item is delivered to a third person appointed by the client. In the case of a contract regarding multiple goods ordered from the client in a single order and delivered separately, the expiry of the 14 days starts from the day in which the client or a third person acquires the physical possession of the last item, and this is also valid if the last item is delivered to a third person apointed by the client.

6.2 Ressession effects

Following the recession of the present contract, AGLA srls will reimburse all the payments made from the buyer, including the delivery costs (exept eventual supplementary costs coming from the choice of a delivery type different from the standard delivery offered by AGLA srls), without undue delays and, in any case, not over 14 days from the day in which AGLA srls is informed, by the client, the decision to exert the right to recede. Such reimbursements will be effected by using the same payment term used by the client in the phase of the purchase, unless established in another way. In any case, the client does not have to substain any cost consequently due to the reimbursement. The reimbursement can be suspended until AGLA srls receives the products regarding the recession or until the client demonstrates the successful delivery of such items, if  done beforehand.

The client must give back or consign the products without undue delays and, in any case, within 14 days from the day in which the will to recede from the sales contract.

The products must be given back 

-correctly packed in their original package, non-ruined, non-damaged or dirty and provided of all the eventual accessories, usage instruction and documentation;

-provided with the transportation document (present in the original package), in a way to allow AGLA srls to identify the client (number of the Order, name, last name and address); 

-with no signs that it has been used, besides the normal testing of the item (no trace of prolonged use or, in any case, exceeding the necessary time of a test and must not be in the state of not being able to re-sell the item).

-when threfunded item is not conform to what has been written in the preceeding paragraph, the cancelation will not be effective.

The cost of the refund of the goods are borne by Agla srls, provided that uses the documents for the refund given by Agla srls and delivers the goods from the country where the goods where delivered in the first place. On the contrary, the refund cost will be borne by the client. The client is responsible for each decrease of the value of the goods derived by a manipulation of the goods, which diminishes or affects the original value. 

6.3 Standard refund form

The client that intends to receed from the contract by using the standard form is asked to fill it out and deliver it to:

AGLA srls-Via dei Templari, 1C - 37069 Villafranca di Verona VR P.IVA e C.F. 04406590234 - Reg. imprese VR-417792 e-mail: clienti@agla.it 

Notwithstanding, the possibility for the client to exercise the right to cancel by comunicating to Agla srls any other esplicit declaration of his/her decision from the contract, alternatively using the standard form indicated above, the client can use the following standard text 

With the present I/us (*) notify the cancellation of my/our (*) contract concluded for the purchase of the following goods/services (*)
-ordered on (*) / received on (*)
-name of the buyer(s)
-address of the buyer(s)
-date

(*) Cancel the useless term

AGLA srls-Via dei Templari, 1C - 37069 Villafranca di Verona VR P.IVA e C.F. 04406590234 - Reg. imprese VR-417792 e-mail: clienti@agla.it

7. Refund right for the Products of the AGLA srls Partners

The buyer has the right to withdraw from each order that refers to the Products of the AGLA srls Partners. If the client needs a new tag for the refund, he/she can contact the Client Service (the details of the contact is indicated on the bottom of the page) and ask for it. Please always use the refund tag supplied by Agla, to avoid any useless extra costs.

7.1 Information regarding the right to withdraw (ex art. 49, comma 1, lett. (h) del Codice del Consumo)






















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